incorrect english name

New Author
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In 2019, in 02.03, I booked a train from Basel to Interlaken. 
But I entered one of the wrong English names.
I entered heeon as hyun.
What should I do?

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Re: incorrect english name

Moderator
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Hi @seungsun

Thank you for your request

The name on the ticket must correspond to the name on the passport. I think it is better to cancel the ticket and make another one with the right data.

Please contact our Railservice +41 848 44 66 88 and give the order number to my colleague. This way, we can answer your question.

 

Best regards
NicolasK