how can i contact the SBB

[longhui520]

I have buy two tickets from Interlaken to Bern yesterday, and I have already paid for them. But I don't get anything about the tickets. I want to know whether I purchase success and where my money goes?
I want to contact the supplier, but the interface always show 'Captcha', when I send the message. How can i contact to the SBB?

[CharlineB]

Hello longhui520, I advise you to contact our Ticketshop. My colleagues can check if your booking was successful accepted or not. You can call this number: 0848 030 030 or write an e-mail at: ticketshop@sbb.ch. Kind regards, CharlineB