hello can you cheak my ticket?

[bella]

Hello:)

I'm bella(seong hwa park).

I bought two ticket from Basel to Luzern and from Interlaken to Basel.

I think I pressed the half-fare button when I bought it.

but, I don't have half-fare card.. What should I do?

Can you change my ticket again?

[CharlineB]

Hello bella,

Thank you for your comment.

I advise you to buy a second ticket with the reduction half-fare card. With the both tickets, you will have the right price.

You can also contact my colleagues from the Ticketshop Support by e-mail: ticketshop@sbb.ch or by phone: 0848 030 030 (from 9:00-18:00) for a reimbursement.

I wish you a nice day.

Kind regards,

CharlineB