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hello can you cheak my ticket?

New Member


I'm bella(seong hwa park).

I bought two ticket from Basel to Luzern and from Interlaken to Basel.

I think I pressed the half-fare button when I bought it.

but, I don't have half-fare card.. What should I do?

Can you change my ticket again?



Traveller (platinum)

Hello bella,

Thank you for your comment.

I advise you to buy a second ticket with the reduction half-fare card. With the both tickets, you will have the right price.

You can also contact my colleagues from the Ticketshop Support by e-mail: or by phone: 0848 030 030 (from 9:00-18:00) for a reimbursement.

I wish you a nice day.

Kind regards,