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half fare card And family card

Juliana
New Member

Hello,

I will travel with my 6 year old and because of my itinerary I bought 1 half fare card. I couldn't buy my daughter's card because of her age. I was informed that she would not pay for the train tickets because I had a half fare card, but I would also need the family card, which would come with the half fare card. whereas I didn't receive the family card, what should I do?

1 REPLY
GiorgiaB
Pendler/in

Hello @Juliana 

Thank you for your question. 

You can ask for a free Swiss Family Card at an SBB ticket counter in Switzerland.

I wish you a nice day.

Regards

GiorgiaB