Step 1

This is where customers help other customers. Find useful information in existing discussions or ask your questions.


Forward

Step 2

You can discover and actively shape the digital services of SBB here.


Back Forward

Step 3

You will find tips and tricks about train travel here.


Back Forward

Step 4

You will see the latest posts from all areas of the Community here.


Back End tour
Announcements
Please use our support form for all questions regarding your ticket bookings.
The SBB Community is a public forum (customers help customers); please don’t post any personal data (names, e-mail, credit card numbers, etc.).
Highlighted

half fare card And family card

New Member
0 Likes

Hello,

I will travel with my 6 year old and because of my itinerary I bought 1 half fare card. I couldn't buy my daughter's card because of her age. I was informed that she would not pay for the train tickets because I had a half fare card, but I would also need the family card, which would come with the half fare card. whereas I didn't receive the family card, what should I do?

Re: half fare card And family card

Moderator
0 Likes

Hello @Juliana 

Thank you for your question. 

You can ask for a free Swiss Family Card at an SBB ticket counter in Switzerland.

I wish you a nice day.

Regards

GiorgiaB