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full refund Swiss pass 15 days

New Author

    Due to the COVID-19 pandemic, the Swiss Federal Council decided that entry into Switzerland is prohibited and all types of visa are cancelled. Airlines also suspend their flights to Switzerland. Therefore, I am unable to travel to Switzerland during April 23, 2020 to May 6, 2020 as planned.

   As a matter of fact,I have already booked the 15-Days Swiss Pass with STA Travel. So I would like to know whether a full refund for the ticket is possible

Community Manager

Hi @Paweena 

Thanks for your question. Please contact the respective distribution partner for reimbursement requests.

In your case: STA Travel 

Best regards,

Daniel, Community Manager