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Due to the COVID-19 pandemic, the Swiss Federal Council decided that entry into Switzerland is prohibited and all types of visa are cancelled. Airlines also suspend their flights to Switzerland. Therefore, I am unable to travel to Switzerland during April 23, 2020 to May 6, 2020 as planned.
As a matter of fact,I have already booked the 15-Days Swiss Pass with STA Travel. So I would like to know whether a full refund for the ticket is possible