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Dear sir or madam,
I want to take the train (Enrocity 52) from Milano, Italy to Spiez, Switzerland on June 16. I have bought online a Swiss Travel Pass 8 days (e-version)which starts on June 16. The following are my questions:
Thank you very much! Looking forward to your early reply.
Hallo @adhuuhuu,
1- You don't need to activate your pass. It will be automatically valid start from the 16.06.2019.
2/3 - You have to buy a ticket (that includes the seat reservation) from Milan to Domodossola station, the border. If you want to have the seat to Spiez you have to make a reservation on our website from Domodossola to Spiez.
4 - Your daughter pays the half price ticket from Milan to Domodossola and from the Swiss border (Domodossola) needs a Swiss Family Card without any cost to travel with you for free. See in the link: https://www.myswitzerland.com/en/planning/transport-accommodation/tickets-public-transport/swiss-fam...
Have a nice day
SamanthaAd
Thank you, SamanthaAd.
However, since i bought the pass directly online,where can i get the family card before i arrive in Switzerland, or before i get on the train of Eurocity 52? If could be, we prefer to stay on the train without getting off during the route to get the family card.
According to your reply, i should reserve the seat separately for two parts, one from Milano to Domodossola, the other from Domodossola to Spiez. Through this, can i keep the same seat from Milano to Spiez without changing the seat? For our group includes elderly and child. It will be difficult for us with several large luggages to change the seats.
Thank you very much again.
Hello @adhuuhuu
Thank you for your request.
As your child is not yet 6 years old in June, you do not need a Swiss Family Card. Children under 6 travel free in Switzerland when accompanied by an adult. Sorry for the wrong information before.
We cannot guarantee that you will get the same seats for both legs. The reservation between Domodossola and Spiez is voluntary. You can also make no reservation between Domodossola and Spiez.
Kind regards,
MarinaZ