Please use our help & contact area for all questions regarding your ticket bookings and for refunds.
The SBB Community is a public forum (customers help customers); please don’t post any personal data (names, addresses, e-mail, credit card numbers, ticket order no. etc.).
Please place your booking or exchange at an SBB ticket counter or by telephoning our Rail Service under the following number 0848 44 66 88 (CHF 0.08/min.).