Please use our help & contact area for all questions regarding your ticket bookings and for refunds.
The SBB Community is a public forum (customers help customers); please don’t post any personal data (names, addresses, e-mail, credit card numbers, ticket order no. etc.).
Some of the E-Vouchers doesn't work with the application. I recommand you to try it on our website. If you tried it already on our website then you have to contact directly the UBS.