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can you cancel the half-fare card (nnn-nnn-nnn-n) for xyz

Jinbo_Huang
New Author

Dear sir or madam,

 

Can you please help me to cancel the half-fare card (nnn-nnn-nnn-n) for xyz. I recently received the bill, but we don’t need it anymore. Please cancel it.

((Redacted: removed personal data))

Thanks!

 

Best wishes,

Jinbo

1 REPLY
RolandP
Traveller (platinum)

Hi @Jinbo_Huang 

This can only be done before the subscription ends, respecting the cancellation period. You should have received notifications about it before the subscription ended.
Please contact SBB: https://www.sbb.ch/en/help-and-contact.html as we cannot help you here.

Also, for security reasons, you should never publish customer numbers on publicly accessible platforms.

Best,
Roland

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