Step 1

This is where customers help other customers. Find useful information in existing discussions or ask your questions.


Step 2

You can discover and actively shape the digital services of SBB here.

Back Forward

Step 3

You will find tips and tricks about train travel here.

Back Forward

Step 4

You will see the latest posts from all areas of the Community here.

Back End tour
Please use our support form for all questions regarding your ticket bookings.
The SBB Community is a public forum (customers help customers); please don’t post any personal data (names, e-mail, credit card numbers, etc.).

Travelcards and tickets

You will find everything here on the topic “Travelcards & tickets”.

Wrong date ticket purchased

Swiss travel pass

Seat Reservation problem

Cost calculation

Swiss travel pass problem

Can i ask my son/daughter to buy HFC for me?

Day Pass for 2

Ticket change date

Interlaken to Grindelwald.

30 day half card

Saver day pass to Chamonix

Our most active members