Step 1

This is where customers help other customers. Find useful information in existing discussions or ask your questions.


Step 2

You can discover and actively shape the digital services of SBB here.

Back Forward

Step 3

You will find tips and tricks about train travel here.

Back Forward

Step 4

You will see the latest posts from all areas of the Community here.

Back End tour
Please use our support form for all questions regarding your ticket bookings.
The SBB Community is a public forum (customers help customers); please don’t post any personal data (names, e-mail, credit card numbers, etc.).

Travelcards and tickets

You will find everything here on the topic “Travelcards & tickets”.

Refund Please

Swiss Pass

Wrong Date Of Birth on tickets

Wrong address in the Swiss pass

Can I board with this ticket?

Half fare card

Half fare card for youth

Tickets disappear

I wrote the wrong first name. misspell.

Half fare receipt

Swiss travel pass flex

I mistakenly bought the train ticket

Betreff: Live Chat

Paid but didn't get ticket

Can you cancle my ticket?

Point to point travel card or half fare card?


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