Step 1

This is where customers help other customers. Find useful information in existing discussions or ask your questions.


Step 2

You can discover and actively shape the digital services of SBB here.

Back Forward

Step 3

You will find tips and tricks about train travel here.

Back Forward

Step 4

You will see the latest posts from all areas of the Community here.

Back End tour
Please use our support form for all questions regarding your ticket bookings.
The SBB Community is a public forum (customers help customers); please don’t post any personal data (names, e-mail, credit card numbers, etc.).

Travelcards and tickets

You will find everything here on the topic “Travelcards & tickets”.



Cancel ticket

How to use the saver day pass

Ticket cancellation


Saver Day Pass

Zurich to Grindelwald

Half fare for someone else?

Half Price Card (1 Year) for foreigner

Junior rail card purchase

Wrong birthday

Saver day pass

Wrong email for e-ticket

Additional payment

Saver day pass

Ticket purchase failed. Please refund.

Half fare card for youth

One name disappeared and one repeated twice

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