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about the error of the name of swiss travel pass holder name

New Author
0 Likes

Dear Sir / Madam 

I purchased six swiss passes through agent company. 

however, I found that one of the ticket holder name is wrongly inputted, other information such as date of birth,country name and passport number is correct.

the name should be "ng kwong on" instead of "ng kwong"

additionally,  there is only date of birth showed on eticket.

the passport number and country name is not showed on ticket.

I would like to ask is there any solution of this problem, thanks

 


Accepted Solutions

Re: about the error of the name of swiss travel pass holder name

Moderator

Hello @StanleyNg1223 

Thank you for your query.

As long as it is only a typing error you can still travel with the according ticket, since you also have to show proof of identity at ticket inspection.

I wish you a nice stay in Switzerland.

Kind regards.

GiorgiaB


All Replies

Re: about the error of the name of swiss travel pass holder name

Moderator

Hello @StanleyNg1223 

Thank you for your query.

As long as it is only a typing error you can still travel with the according ticket, since you also have to show proof of identity at ticket inspection.

I wish you a nice stay in Switzerland.

Kind regards.

GiorgiaB

Re: about the error of the name of swiss travel pass holder name

New Author
0 Likes

Dear GiorgiaB

thank you for your help

Best Regard

Stanley