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about purched ticket.

jungaelee
New Author
0 Likes

i purchased one day tickets.

But i can't find my tickets i purchased...

The user names are JUNGAE LEE and YUNKYOUNG HAM on 13.04.2018

And i used my account for ticketing.

Please check my tickets.

Thank you

 

 

MarinaZ
Pendler/in
0 Likes

Hello @jungaelee

Thank you for your request.

Unfortunately, we haven't found a reservation with your name. Normally, if you haven't received the ticket it is not debited your credit card. Please check today in the evening again your creditcard details if the amount is still debited on your credit card. If the amount is still debited on your credit card, please contact our Online Support: ticketshop@sbb.ch.

I wish you a nice afternoon.

Kind regards,

MarinaZ