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Wrong birth year registered

bormikstel5
New Author

Hi, When booking the tickets, I had registered the wrong birth year for my partner (1986 instead of 1985). I read on the FAQ that if the incorrect info is only a single number, the tickets would still be considered valid. Would I need to consult with any of the staffs at the station before using it? Or can we just use it and explain when we show our ID on the train? Thanking you in advance.

2 REPLIES
helgedopler
New Author

Affirm the ticket before you start your movement by indicating a recognizable proof record at a SBB ticket counter. In any case, this isn't totally essential. 

FatimaH
Moderator

Hello @bormikstel5 

Thank you for your query.

You can confirm the ticket before you start your travel by showing an identification document at a SBB ticket counter. But this is not absolutely necessary.

I wish you a nice day.

Kind regards,
FatimaH