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Wrong Sur name with the ticket

New Author


I booked a train from domodossola to interlaken Ost, but I wrote the wrong name of the parties.
I booked a supersave ticket. Can I change the name? Or can I just take the train?

Re: Wrong Sur name with the ticket

Traveller (platinum)
Hello yanghoehong, Generally, there is no exchange or refund for a Supersaver Ticket. If the surname is wrong, the ticket is not valid in principle. I advise you to contact our ticketshop for more information: 0848 44 66 88 (choose button 2). Kind Regards, CharlineB