Step 1
This is where customers help other customers. Find useful information in existing discussions or ask your questions.
Forward
This is where customers help other customers. Find useful information in existing discussions or ask your questions.
Hello and welcome to the SBB Community. What would you like to do?
hi,
I m Sher Lyn, i have purchased 2 tickets for Swiss Pass from Klook. The Date of birth wrong key as 10/02/1989 instead of correctly 15/02/1989. May i confirm whether is still able to travel or we should modify our ticket?
Hello @sherlyn89
Thank you for your request.
In this case, I advise you to contact the Contact Center directly on +41 (0)848 44 66 88 (CHF 0.08/min). They will have access to your ticket and will give you a precise answer.
I wish you a nice day.
Best regards,
JulieL
Hello @sherlyn89
Thank you for your request.
In this case, I advise you to contact the Contact Center directly on +41 (0)848 44 66 88 (CHF 0.08/min). They will have access to your ticket and will give you a precise answer.
I wish you a nice day.
Best regards,
JulieL
Hi @JulieL
Glad to see your replied. I had called the contact number which u gave me, and i found the solution. Thanks for your information & assistance.
Wish you have a nice day too.
Thank you.
Best Regards,
Sher Lyn