Re: Upgrade/Replace Saver Day Pass with Swiss Trav...
Coronavirus notice: Refund request Please use our support pages for all questions regarding your ticket bookings.
The SBB Community is a public forum (customers help customers); please don’t post any personal data (names, e-mail, credit card numbers, ticket order no. etc.).
Normally, Saver Day Pass are not exchanged or refunded. But there are always exceptions when buying new tickets. You can make your request by phone on 0848 44 66 88 (CHF 0.08/min) or by e-mail to email@example.com.