Hi Team,
I had two coop city SBB passes which I was not able to use due to whole covid-19 situation. I was hoping that it will be contained within Switzerland and will be using two days passed for day trip. However, as situation got deteriorating and more number of covid-19 cases grown, we didn't travel and use these tcikets.
I am wondering what should I do in this case? is it possible to apply for refund for used day passes, brought through Coop stores.
Thanks for your consideration and feedback.