Step 1

This is where customers help other customers. Find useful information in existing discussions or ask your questions.


Forward

Step 2

You will find tips and tricks about train travel here.


Back Forward

Step 3

You will see the latest posts from all areas of the Community here.


Back End tour
Announcements
Please use our help & contact area for all questions regarding your ticket bookings and for refunds.
The SBB Community is a public forum (customers help customers); please don’t post any personal data (names, addresses, e-mail, credit card numbers, ticket order no. etc.).

Unable to get discounted fare on SBB app after purchasing Half Fare Card

SOLVED
VickyH
New Member

Hi! I bought this week the half fare travel card and while using the app, I don't know why but it never give me the option to use the card when I go into the "More tickets and reservations". Do you know which could be the problem?

1 ACCEPTED SOLUTION
Delsman
Traveller
Hi!

When you are on ticket options page look at your name. If it has a (1/2) next to it, you are seeing half price fares. If it has a (1/1) you can just click “edit travelers” and fix it

View solution in original post

1 REPLY
Delsman
Traveller
Hi!

When you are on ticket options page look at your name. If it has a (1/2) next to it, you are seeing half price fares. If it has a (1/1) you can just click “edit travelers” and fix it