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Unable to connect to authorisation system. Please try again later.

New Member
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I tried two times payment, after successfully paied (I recieve payment notificatin from my bank), but in your website, it shows "Unable to connect to authorisation system. Please try again later."

What's wrong? 

Re: Unable to connect to authorisation system. Please try again later.

Moderator
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Hello @cheng4481730 

Please contact our online/mobile support directly so that my colleagues can control the case with you.
Call +41 848 44 66 88 or send an e-mail to ticketshop@sbb.ch.

Kind regards
ManuelaPf