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Trying to book Paris to Basel SBB but gettingUnfortunately, the selected offer is not available"

sarweins97
New Member

I am getting the error: "

Unfortunately, the selected offer is not available. Please choose another product or contact Support"
 
I am booking a train from Paris Gare de Lyon at 12:22 next Sunday to Basel SBB. It was fine booking the train to Paris, but the way back is giving me this error. How can this be fixed? 
 
 

 

1 REPLY
FatimaH
Moderator

Hello @sarweins97 

Thank you for your query.

There can be several reasons why this train cannot be booked yet. It is possible that this train is not yet open for booking. Please contact our SBB Contact Center directly: 0848 44 66 88.

Kind regards,
FatimaH