Step 1

This is where customers help other customers. Find useful information in existing discussions or ask your questions.


Forward

Step 2

You will find tips and tricks about train travel here.


Back Forward

Step 3

You will see the latest posts from all areas of the Community here.


Back End tour
Announcements
Coronavirus notice: Refund request
Please use our support pages for all questions regarding your ticket bookings.
The SBB Community is a public forum (customers help customers); please don’t post any personal data (names, e-mail, credit card numbers, ticket order no. etc.).

Trying to book Paris to Basel SBB but gettingUnfortunately, the selected offer is not available"

sarweins97
New Member
0 Likes

I am getting the error: "

Unfortunately, the selected offer is not available. Please choose another product or contact Support"
 
I am booking a train from Paris Gare de Lyon at 12:22 next Sunday to Basel SBB. It was fine booking the train to Paris, but the way back is giving me this error. How can this be fixed? 
 
 

 

Re: Trying to book Paris to Basel SBB but gettingUnfortunately, the selected offer is not available&

FatimaH
Moderator
0 Likes

Hello @sarweins97 

Thank you for your query.

There can be several reasons why this train cannot be booked yet. It is possible that this train is not yet open for booking. Please contact our SBB Contact Center directly: 0848 44 66 88.

Kind regards,
FatimaH