Step 1

This is where customers help other customers. Find useful information in existing discussions or ask your questions.


Forward

Step 2

You will find tips and tricks about train travel here.


Back Forward

Step 3

You will see the latest posts from all areas of the Community here.


Back End tour
Announcements
Please use our help & contact area for all questions regarding your ticket bookings and for refunds.
The SBB Community is a public forum (customers help customers); please don’t post any personal data (names, addresses, e-mail, credit card numbers, ticket order no. etc.).

Transfer travel pass to Swiss Pass account

Frank2021
New Member

Hello, I purchased my Swiss travel Pass as a guest. I now have a Swiss Pass account. Is it possible to move my travel pass to my account?

2 REPLIES
Jerry1989
New Author

Hi, i bought a swisspass from geneva to schwyz but i would like to make a modification to leave from another city. Can i get a refund if i bought my ticket as a guest ? All the options are only leading to your account for refunds but i opened one after buying my tickets. 
thank you very much

LauraV
Moderator

Hi @Frank2021 

This card (Code QR) has to be presented on the train for the control. 

For all other questions, i advise you to contact our Contact Center at +41 (0)848 44 66 88.

Regards
LauraV