Step 1

This is where customers help other customers. Find useful information in existing discussions or ask your questions.


Forward

Step 2

You can discover and actively shape the digital services of SBB here.


Back Forward

Step 3

You will find tips and tricks about train travel here.


Back Forward

Step 4

You will see the latest posts from all areas of the Community here.


Back End tour
Announcements
Please use our support form for all questions regarding your ticket bookings.
The SBB Community is a public forum (customers help customers); please don’t post any personal data (names, e-mail, credit card numbers, etc.).

Ticket purchased and credit card charged. Didnt receive ticket

New Author
0 Likes

Hi,

Today, I bought a ticket using sbb mobile app at around 17:39 and amount got deducted from my account. But I didn't receive the tickets in my mail.

Please let me know from where i can get my tickets.

Thanks


Accepted Solutions

Re: Ticket purchased and credit card charged. Didnt receive ticket

New Author
0 Likes
Found my ticket, sorry.

All Replies

Re: Ticket purchased and credit card charged. Didnt receive ticket

New Author
0 Likes
Found my ticket, sorry.