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Ticket bought abroad

danieleiger
New Member
0 Likes

Hello,

I just bought a ticket from brussel to basel via the sbb online shop and was amazed to discover that i cannot print my ticket and instead I must pick it up at an SBB counter, which obviously doesnt exist in Belgium. How to proceed now?

Thank you,

Daniel

Re: Ticket bought abroad

EllenvS
Moderator
0 Likes

Hi @danieleiger 

Unfortunately, we cannot help you here in the community. Please contact us by phone as soon as possible: +41 51 225 78 00 (every day, 24h)

Or through the following form : swisspass.ch

Have a nice week, EllenvS.