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Swiss travel pass

SS1
New Author

Hi, I’m trying to buy the Swiss travel pass under the Autumn promo Swiss travel pass for 4 days for 4 adults & 1 child. However it is charging 99 CHF for the child aged 15 & I do not get an option to add him for a family card. Can you please help why the child is getting charged & how to add him for a family card. Thanks 

5 REPLIES
SS1
New Author

Hello Fatima, I’m not getting that option to add a family card in the new Autumn promo Swiss travel pass & moreover when I add the child as a passenger with his date of birth details it charges me 99 CHF. Can you please help clarify why there is a charge for the child. Thanks 

Hello SS1

Im having the same trouble. Did you manage to book your tickets correctly?

Thankyou

 

Hi SC22 As mentioned by Fatima I had to get the family card issued over the counter in Switzerland 

Hello @SS1 

If you cannot book the card together online, you can also have it printed at the counter free of charge upon presentation of the Swiss Travel offer.

Kind regards,
FatimaH

FatimaH
Moderator

Hello @SS1 

Thank you for your query.

To receive the Swiss Family Card directly, add the child as a passenger under ‘Add passengers’ when you buy your Swiss Travel Pass.

I wish you a nice Sunday.

Kind regards,
FatimaH