Hi Team,
I have bought 2 Swiss travel pass for 4 days ..One is for me and other is for my spouse. The pass is valid from 15th -19th April 2020. I bought it from my travel agency. but due to recent Corona Virus outbreak and as per guidelines from Federal office , I prefer to cancel my travel plan.
so could you let me know in case if it possible to get a refund of this pass. If yes, how? And till when I can apply for refund.
ticket ID are 657872964157 & 048692907739
order id --552953525