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Swiss travel pass problem

New Author
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I purchased swiss travel pass 4day in korea and arrived in switzerland yesterday. I found my ticket date wrong here. I paid the full amount for the ticket and I can't use it here. Can you solve this? Please help.image.jpg

 

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Re: Swiss travel pass problem

Moderator
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Hi @Jeong 

Thank you for your request.

Unfortunately, I cannot provide you with any information from this communication channel. Please contact our Contact Center directly on +41 848 44 66 88.

Thank you for your understanding.

Regards
NicolasK