Swiss half fare card

[DannyR]

Hi,

Need help on how to buy the Swiss Half Fare Card on-line. It's giving me an error message when I click the buy prompt.

TIA.

[DannyR]

Hi,

I've got a Swiss Half Fare Card and I've bought a SBB train ticket from Milan to Interlaken Ost for April. How do I use the Swiss Half fare Card? Do I just show it to the Inspector when I'm on the train?

Thanks.

Danny

[ZoeS]

Hello @DannyR 

Thank you for your request.

Yes, you must carry your Half-Fare Card with you on the train. Otherwise your ticket is not valid.
You can also find helpful information at sbb.ch/help.

Have a nice day. Greetings ZoeS

[RomanoS]

HI @DannyR 

We could solve the problem. Many thanks for your Feedback. 

You can try now, it works. 

Best regards,

Romano Schneider

Customer Success Manager SBB.ch 

[DannyR]

I think it's working now - the Swiss Half Fare Card buy on-line. Thank you RomanoS.

[RomanoS · Accepted solution]

Hi @RolandP  and @DannyR 

We could reproduce the error and Bug Ticket has been opened. 

I hope, that I can give any positive news soon.

Many thanks for the notification,

Best Regards,

Romano Schneider

Customer Success Manager SBB.ch 

[RolandP]

Hello @DannyR 

Indeed, there is a technical issue. We will inform the collegues.

Best regards,
Roland

[DannyR]

Thank you, Roland.