Step 1

This is where customers help other customers. Find useful information in existing discussions or ask your questions.


Forward

Step 2

You will find tips and tricks about train travel here.


Back Forward

Step 3

You will see the latest posts from all areas of the Community here.


Back End tour
Announcements
Refund request
Please use our support pages for all questions regarding your ticket bookings.
The SBB Community is a public forum (customers help customers); please don’t post any personal data (names, e-mail, credit card numbers, ticket order no. etc.).

Swiss Travel Pass

SOLVED
YuhoLee
New Author

If I have purchased a Swiss Travel Pass, do I need to book tickets online prior to the trips? Or can I directly get on a train? (travelling between Bern and Zermatt for example) Do I have any additional fees or tickets to buy ?

1 ACCEPTED SOLUTION
GiorgiaB
Pendler/in

Hallo @YuhoLee 

If you have a Swiss Travel Pass you don't need additional tickets. You only have to print your Swiss Travel Pass out and show it in the Train.

I wish you a nice time in Switzerland.

Kind regards.

GiorgiaB

View solution in original post

10 REPLIES
emjs
New Author

My travel companions and I will purchase a 3-day Swiss Travel Pass Flex while we are in Canada. We will be leaving Chamonix-Mont-Blanc to travel to Zermatt. Given the Travel Pass only applies to the Swiss rail system, what is the best and cheapest way to complete this trip? I am thinking we need to purchase a separate fare from Chamonix-Mont-Blanc to the nearest Swiss rail station that is on a connection line to Zermatt (via Martigny perhaps). Any suggestions/recommendations are much appreciated.

Also, is it possible to reserve seats ahead of time when using the Travel Pass Flex? For example, travelling from Chamonix-Mont-Blanc to Zermatt it would be nice to know that we can make all our connections ahead of time. If yes, must we use the app or the website? Thank you very much for your help! 

Hi @emjs 

I have already answered your request here 
It is not necessary to post the same question several times 😉

Regards
NicolasK

GiorgiaB
Pendler/in

Hallo @YuhoLee 

If you have a Swiss Travel Pass you don't need additional tickets. You only have to print your Swiss Travel Pass out and show it in the Train.

I wish you a nice time in Switzerland.

Kind regards.

GiorgiaB

Hi, Would appreciate if anyone can guide the best option for us to travel from Zurich Airport to Kanderstag. I am travelling with my sons age 12 and 14. What is the cheapest option available and is it better to purchase in advance. TIA

Dear @Sameera 

I think I have just answered one of your questions here.

For this trip, I advise our Supersaver tickets and the Day Pass Children for your kids. Depending on the number of days you stay and travel in Switzerland, the Swiss Travel System offer (Swiss Travel Pass) may be more interesting for you.

Have a nice day.

Regards
NicolasK

@GiorgiaB 

    I bought the Swiss Travel Pass from travel agent. Can I add it to SBB mobile application?

 

Thank you in advance

kriitima

SandraI
Commuter (silver)

HI @Krittima 

I'm sorry, that's not possible. Please show your original ticket to the control staff.

Kind regards
Sandra

Hello. I´m from Brazil and I just buy one Swiss Travel Pass Flex 3 days and I don ´t get print a ticket.

Other matter: I´ve try to register 

Hello @aleixoneto 

Thank you for your request. 

Normally the credit card will not be debited if you have not received the tickets. For being sure, I recommend you to contact our Online Support under ticketshop@sbb.ch. Please send them the following details: 

 

how i prove the Swiss travel pass is genuine when i bought from local agent (Taiwan)