Step 1

This is where customers help other customers. Find useful information in existing discussions or ask your questions.


Forward

Step 2

You will find tips and tricks about train travel here.


Back Forward

Step 3

You will see the latest posts from all areas of the Community here.


Back End tour
Announcements
Coronavirus notice: Refund request
Please use our support pages for all questions regarding your ticket bookings.
The SBB Community is a public forum (customers help customers); please don’t post any personal data (names, e-mail, credit card numbers, ticket order no. etc.).
Highlighted

Swiss Travel Pass 3 Day - wrong dates

Visitor
0 Likes

Hello,

I just made a purchase for a Swiss Travel Pass 3 Day, but I accidentally chose the wrong start day. Is it possible to exchange for the correct dates? Is there any fee for this, if yes, how much?

Thank you very much!

Moderator
0 Likes

Hello @yenle 

Please contact the SBB Contact Center directly on +41 848 44 66 88 or by mail ticketshop@sbb.ch.

Greetings
ManuelaPf