Step 1

This is where customers help other customers. Find useful information in existing discussions or ask your questions.


Forward

Step 2

You will find tips and tricks about train travel here.


Back Forward

Step 3

You will see the latest posts from all areas of the Community here.


Back End tour
Announcements
Please use our help & contact area for all questions regarding your ticket bookings and for refunds.
The SBB Community is a public forum (customers help customers); please don’t post any personal data (names, addresses, e-mail, credit card numbers, ticket order no. etc.).

Swiss Flex Pass

SOLVED
Raj89
New Author

I recently purchased the Swiss Flex Travel pass for 8 days. I am able to activate the card on the day of my choice. My question is do I need a physical card beyond the mobile ticket? I am in the US and travelling in about 8 weeks so want to be prepared. I tried linking the flex pass to the sbb app but it keeps asking for a customer number which I don't have. A follow up question, in purchasing additional tickets, how do I apply discounts using the Flex pass for excursions to Jungfraujoch for example.  Any help would be great!

1 ACCEPTED SOLUTION
VlaznimA
Moderator

Hello @Raj89

You do not need anything in addition to the SwissPass Travel Flex Online Ticket. At the control you show the online ticket and when you are on site at the partner railroad as well. This way you also get the discount on the mountain railroads. I wish you a nice stay in Switzerland.

Have a nice day.

Kind regards, VlaznimA.

View solution in original post

1 REPLY
VlaznimA
Moderator

Hello @Raj89

You do not need anything in addition to the SwissPass Travel Flex Online Ticket. At the control you show the online ticket and when you are on site at the partner railroad as well. This way you also get the discount on the mountain railroads. I wish you a nice stay in Switzerland.

Have a nice day.

Kind regards, VlaznimA.