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Supersaver tickets refundable for missed train due to flight problem?

SOLVED
s5c97
New Author

I'm arriving by air into Geneva Airport next month and considering whether to risk a Super Saver fare - obviously there's a reasonable risk of flight delays etc. Reading the terms of the ticket on SBB (www.sbb.ch/en/travelcards-and-tickets/tickets-for-switzerland/supersaver-tickets.html) it says generally you can't refund or exchange Super Saver Tickets.

But.. it then says.. if you've missed a connection, you can, according to Tariff 600.9 paragraph 8 (in German, text below, from here: https://www.allianceswisspass.ch/de/Tarife-Vorschriften/Uebersicht), buy a new full price ticket (same route) and have the cost of the Super Saver Ticket taken off the new fare... minus a 10CHF fee. I had the impression that this is a relatively new rule from the past couple of years. Would the scenario of a late flight making you miss the train be valid for such a procedure, or is this just for multi-leg train journeys where one train is delayed and causes you to miss a connected train?

If it's valid then I might as well book the Super Saver as I will only be 10CHF out of pocket if the flight's late and I miss it, much less than the additional cost of the walk up fare I would otherwise be purchasing. I'd appreciate any expert views on whether I've interpreted the rules correctly, thank you.

In folgenden Fällen können die als Sparangebot ausgegebenen Fahrausweise mit dem Selbstbehalt umgetauscht oder erstattet werden:

• Kann der Kunde die mit einem Sparbillett gebuchte Verbindung nicht einhalten, kann er ein Billett zum Normaltarif für den selben Tag kaufen und sich das Sparbillett nach der Reise erstatten lassen. Die Kundin/der Kunde hat hierfür sowohl das Originalsparbillett sowie das Originalbillett zum Normaltarif vorzuweisen. Es können nur Billette mit der vollständig identischen Strecke und Klasse erstattet werden.

1 ACCEPTED SOLUTION
NicolasK
Moderator

Hi @s5c97 

Thank you for your request

Supersaver tickets are only valid for the printed date and the selected train. If you buy a Supersaver Ticket and you miss your train due to a flight delay, a refund is not possible.
The rule you have mentioned is only, If the train is delayed and you therefore miss the next connection.

I wish you a good evening.

Best regards, NicolasK

View solution in original post

2 REPLIES
NicolasK
Moderator

Hi @s5c97 

Thank you for your request

Supersaver tickets are only valid for the printed date and the selected train. If you buy a Supersaver Ticket and you miss your train due to a flight delay, a refund is not possible.
The rule you have mentioned is only, If the train is delayed and you therefore miss the next connection.

I wish you a good evening.

Best regards, NicolasK

Thanks NicolasK 🙂