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Supersaver ticket query

Traveller
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Hey! Just now I bought supersaver ticket for four of us and now I realised that saver day pass was a better option. Can I cancel my supersaver ticket and adjust that money in saver day pass? Thanks!

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Re: Supersaver ticket query

Moderator

Hello @AbhishekDobhal 

Please complete the refund form on the following link: https://www.sbb.ch/en/travelcards-and-tickets/buying-options/formular-erstattungsantrag.html

They will look into this matter and answer to your questions.

Kind regards.

GiorgiaB

 

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Re: Supersaver ticket query

Traveller
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Thanks I've filled this, how much time can I expect for this process?

 

Thanks

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Re: Supersaver ticket query

Traveller (platinum)
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Hello @AbhishekDobhal 

Normally, you will receive a response between 24 and 48 hours.

I wish you a nice afternoon.

Regards
JulieL

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Re: Supersaver ticket query

Traveller
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Thanks a lot, you guys are real heroes 🙂