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I need to cancel Saver Day Pass for 17.03.20 I bought recently, because I am reluctant to travel due to Coronavirus.
In the article it is stated, that SBB offer goodwill refund for any type of fare, but I can't find such option in refund form https://www.sbb.ch/en/travelcards-and-tickets/buying-options/refund-request/supersaver.html?login=sw...
How can I ask for a goodwill refund for this type of fare?