Step 1

This is where customers help other customers. Find useful information in existing discussions or ask your questions.


Step 2

You will find tips and tricks about train travel here.

Back Forward

Step 3

You will see the latest posts from all areas of the Community here.

Back End tour
Coronavirus notice: Refund request
Please use our support pages for all questions regarding your ticket bookings.
The SBB Community is a public forum (customers help customers); please don’t post any personal data (names, e-mail, credit card numbers, ticket order no. etc.).

SBB Tageskarte Gemeinde

New Member

Hi, I purchased a physical ticket -- SBB Tageskarte Gemeinde from Gemeinde Samedan in late February for my visit on Apr 10. However, my flight to Switzerland on this date was cancelled due to Corona Virus and I could no longer enter Switzerland as I'm not a Swiss Citizen. Can I get a refund in this case? thank you.



Hello @juliana1 

Thank you for your query.

Refund requests for these day passes must be submitted to the respective municipality. These tickets cannot be refunded by the SBB.

Kind regards,