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VasilisTsitlakidis
New Author

Hi. I bought a ticket for 29 of December 2021. On the next screen I selected return ticket. Didn't ask me to select the date for the return. I continued and paid as I thought that the return is open. But now I see on the return ticket that is valid until 30 of December and 5. I want to return on 2nd of January 2022. O did something wrong and what can I do to change the return ticket? Thank you

FatimaH
Moderator

Hello @VasilisTsitlakidis 

Point-to-point tickets are valid for the calendar day specified at the time of purchase. If you do not return on the same day or by 5am the following day, please buy a new single ticket for your journey.

To get information about your ticket, please contact our SBB Contact Center: 0848 44 66 88. Information about refunds can be found here: https://www.sbb.ch/en/help-and-contact/refunds-compensation/ticket-refunds.html

Kind regards,
FatimaH

Thank you, I have returned that ticket got a new one