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Request for refund due to Corona Virus

New Member
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Hi, due to the travel restrictions brought about by corona virus, we have to cancel all our booked tickets in SBB. I am not sure if SBB website is working properly as I am not able to process the refund. Will you do me a favor and please cancel all our tickets, ORDER NO. ((SBB: redacted to protect your privacy, please see note above))

 

i hope you are all well. thank you in advance for the assistance

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Moderator
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Hello @pmanuel,

To have a refund you can write us an email to ticketshop@sbb.ch . Please write the order numbers of yours tickets.

Have a nice day

SamanthaAd