Step 1

This is where customers help other customers. Find useful information in existing discussions or ask your questions.


Forward

Step 2

You will find tips and tricks about train travel here.


Back Forward

Step 3

You will see the latest posts from all areas of the Community here.


Back End tour
Announcements
Coronavirus notice: Refund request
Please use our support pages for all questions regarding your ticket bookings.
The SBB Community is a public forum (customers help customers); please don’t post any personal data (names, e-mail, credit card numbers, ticket order no. etc.).
Highlighted

Refund for two Carte journaliere multipacks

Traveller
0 Likes

Dear SBB,

Hi there.

I have two  Carte journaliere multipacks one expiring November 2020 and one expiring in May 2021.  I bought them both at ticket counters.   Could I get them refunded, and if so, how?

 

Many thanks, and hope everyone stays safe,

Sun

 


Accepted Solutions
Highlighted

Traveller
0 Likes
Dear Samantha, Thank you very much for information. Have a great Easter! Sunam

View solution in original post


All Replies
Highlighted

Moderator
0 Likes

Hello @sunam,

We understand your situation. You can receive a refund directly to our SBB counters.

Have a nice day

SamanthaAd

Highlighted

Traveller
0 Likes
Dear Samantha, Thank you very much for information. Have a great Easter! Sunam

View solution in original post