Step 1

This is where customers help other customers. Find useful information in existing discussions or ask your questions.


Forward

Step 2

You will find tips and tricks about train travel here.


Back Forward

Step 3

You will see the latest posts from all areas of the Community here.


Back End tour
Announcements
Coronavirus notice: Refund request
Please use our support pages for all questions regarding your ticket bookings.
The SBB Community is a public forum (customers help customers); please don’t post any personal data (names, e-mail, credit card numbers, ticket order no. etc.).
Highlighted

Refoud..?

New Member
0 Likes

hello~

 

I book supersaver ticket

but, my child ticket was missed.

 

and I rebook tickets

 

so I want to refound my fist ticket

 

how can i do??

 

please help me. thank you. 

Highlighted

Moderator
0 Likes

Hi @jake

Thanks for your request.

We can refund the wrong ticket before departure of the train, cancellation fees are CHF 10.-
Can you give me the order number of this ticket?


Best regards
NicolasK