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Rail check refund

New Member

I recently got 2 rail check from my work place for train, bus and boat but since I've already have a abo i would like to know if i can get a refund on the rail checks. Would that be possible, if yes how?

Re: Rail check refund


Hi @Scarlet 

A refund is not possible and If the Railcheck shows it's exact use, for which it must be redeemed, it cannot be used for other services or products.

If you have further questions, please call our Contact Center 0041 848 44 66 88 (CHF 0.08/Min). 

Best wishes. EllenvS.