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Please help me. Please ticket refund.

New Author


My name is Kang Jung Won


I made a reservation with duplication of my mistake


It’s a journey from Zurich to Lugano

The departure date is June 27th, and it’s a Supersaver tickets

I did not remember I booked a few days ago

I’m really sorry

Please cancel the reservation details described below


Order no.  :  421517528

Ticket ID :  567825109152 Kang Jung Won

                  420707254979  Chang Hae Jin


Reference nr. : 27183543  Kang Jung Won

                        27183544. Chang Hae Jin


Thank you very much !


My phone no.   +44 074 9252 7131



Traveller (platinum)

Hello @JungwonKang

For a possible refund, I suggest you to contact our Online-Support:


They will help you with your issue.

Kind regards,