Step 1

This is where customers help other customers. Find useful information in existing discussions or ask your questions.


Forward

Step 2

You will find tips and tricks about train travel here.


Back Forward

Step 3

You will see the latest posts from all areas of the Community here.


Back End tour
Announcements
Coronavirus notice: Refund request
Please use our support pages for all questions regarding your ticket bookings.
The SBB Community is a public forum (customers help customers); please don’t post any personal data (names, e-mail, credit card numbers, ticket order no. etc.).
Highlighted

Penalties for not showing HALF FARE PASS? / repay discount availed?

New Author
0 Likes

Hello there,

I have booked supersaver tickets with half-fare discounts, hoping to buy half fare card once in Switzerland. Now my itinerary has changed and buying half fare pass is not a smart decision. Now if I want to travel on the booked tickets, is there any way I can pay the discount charges and use the same tickets?

Thanks in advance.

 

Highlighted

Moderator
0 Likes

Hello @Pramey 

You have the possibility to exchange the ticket with a deductible of CHF 10.00 or you buy a 1/2 ticket at the normal price (additional).

If you have some futures questions you have the possibility to write an e-mail to ticketshop@sbb.ch or call +41 848 44 66 88. Please tell them your order number.

Kind regards
ManuelaPf