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Payment and ticket problem

yoonmi
New Member

I bought a super saver ticket today.
I didn't receive the mail after I paid.
Tickets to Interlaken from Basel Station

Please reply by email.

time_25.04.2019/13.31

email_wwwe45@naver.com

first name _MI

last name_ YOON

 

 

1 REPLY
BrendaD
Traveller (platinum)

Hello @yoonmi 

Thank you for your query.

I suggest you to contact directly our Contact Center via email: ticketshop@sbb.ch with the following informations:

Your route, the date, your e-mail address and the 6 first and 4 last digits of your credit card.

I wish you a nice stay in Switzerland.

Regards,

BrendaD