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Online ticket booked

GORDEE
New Author
0 Likes

I purchased online a return journey, but due to flight cancellation will not arrive until two days after my initial hornet date. I take it that the original ticket was only valid for the original date, and I will need to purchase new outward ticket. I know the return leg is still valid.


Accepted Solutions

GORDEE
New Author
0 Likes
If I purchase it on my tablet, and save it can j show it to conductor on tablet.
In case I have problem printing.

View solution in original post


All Replies

MarinaZ
Pendler/in
0 Likes

Hello @GORDEE

Thank you for your request.

Can you give me your order number, please? I will check your request afterwards.

Kind regards,

MarinaZ

GORDEE
New Author
0 Likes
It is 410202937.
I think I know the answer, I see 03.03 further over to the right of the page.

MarinaZ
Pendler/in
0 Likes

Hello @GORDEE

The ticket is not valid yet. I was valid until today 05.00 a.m. 

Exceptionally, I can refund you this ticket with a fee of CHF 10.00 and then you buy a new one for the correct date. Please give me a short feedback if you agree.

Kind regards, 

Marina

GORDEE
New Author
0 Likes

Yes I will go to my Hotel internet in Dublin and purchase the new one now. Fly out tomorrow.

 

Thank you

Gordon Dudgeon

 

 

 

 

 

MarinaZ
Pendler/in
0 Likes

Thank you for your answer.

I have done the refund and credited CHF 43 to your credit card. 

I wish you a pleasant stay in Switzerland.

Kind regards, 
MarinaZ

GORDEE
New Author
0 Likes
If I purchase it on my tablet, and save it can j show it to conductor on tablet.
In case I have problem printing.

View solution in original post

GORDEE
New Author
0 Likes
Panic over, have purchased and printed it off success.