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Online ticket booked for wrong date

SOLVED
GSLSREDDY
Traveller

Hello, My travel plan to Swiss is on 25th September but unknowingly I have booked for current date i.e 04-September. I have filled online form for refund but so far I did not get any update on it.

Kindly let me know if I can reschedule or refund.

Kindly help me so that I can book another ticket.

Order no.: 1332019617

 

Regards

Lakshmi Srikanth Reddy

1 ACCEPTED SOLUTION

Dear Sir, 

Apologies for the inconvenience. I have been trying call but not able to connect with anyone. So seeking help here.

 

Regards 

Lakshmi Srikanth Reddy

 

 

View solution in original post

7 REPLIES
erlerzop
New Author

i think the dates can be changed techzpod mobdro download

GSLSREDDY
Traveller

Dear All,

Can you please help me.

Dear @FatimaH ,

My travel plan to Swiss is on 25th September but unknowingly I have booked for current date i.e 04-September. I have filled online form for refund but so far I did not get any update on it. Kindly let me know if I can reschedule or refund. Kindly help me so that I can book another ticket. Order no.: 1332019617.

 

Today I have booked ticket for correct dates.So Kindly help me in getting refund of the money for the booking done on 04-September-2021.

Hello @GSLSREDDY 

I'm sorry but this isn't the right contact to ask for a refund of a ticket. I gladly ask you to call our Contact Center 0041 848 44 66 88 (if not working call 0041 51 225 78 00)

Thank you for your understanding.

Kind regards, VlaznimA.

Dear Sir, 

Apologies for the inconvenience. I have been trying call but not able to connect with anyone. So seeking help here.

 

Regards 

Lakshmi Srikanth Reddy

 

 

Hello Srikanth

Is your issue resolved.

Can you help me on how to handle this situation. I have a similar issue where I accidently selected today's date(14 Apr 2022) as start date while I am booking swiss travel pass. I raised a compliant immediately through the online form, I got a response that wait for 10 business days and I also tried calling customer care but no luck, after listening the whole story team is disconnecting my call. 

Would like to check if your issue is resolved and how did you handle your case.

 

THanks 

Sugun

Hi Sugun, has your issue been resolved? I did the exact same thing 😞