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Online ticket booked for wrong date

GSLSREDDY
Traveller
0 Likes

Hello, My travel plan to Swiss is on 25th September but unknowingly I have booked for current date i.e 04-September. I have filled online form for refund but so far I did not get any update on it.

Kindly let me know if I can reschedule or refund.

Kindly help me so that I can book another ticket.

Order no.: 1332019617

 

Regards

Lakshmi Srikanth Reddy


Accepted Solutions

Re: Online ticket booked for wrong date

GSLSREDDY
Traveller
0 Likes

Dear Sir, 

Apologies for the inconvenience. I have been trying call but not able to connect with anyone. So seeking help here.

 

Regards 

Lakshmi Srikanth Reddy

 

 

View solution in original post


All Replies

Re: Online ticket booked for wrong date

GSLSREDDY
Traveller
0 Likes

Dear All,

Can you please help me.

Re: Online ticket booked for wrong date

GSLSREDDY
Traveller
0 Likes

Dear @FatimaH ,

My travel plan to Swiss is on 25th September but unknowingly I have booked for current date i.e 04-September. I have filled online form for refund but so far I did not get any update on it. Kindly let me know if I can reschedule or refund. Kindly help me so that I can book another ticket. Order no.: 1332019617.

 

Today I have booked ticket for correct dates.So Kindly help me in getting refund of the money for the booking done on 04-September-2021.

Re: Online ticket booked for wrong date

VlaznimA
Moderator
0 Likes

Hello @GSLSREDDY 

I'm sorry but this isn't the right contact to ask for a refund of a ticket. I gladly ask you to call our Contact Center 0041 848 44 66 88 (if not working call 0041 51 225 78 00)

Thank you for your understanding.

Kind regards, VlaznimA.

Re: Online ticket booked for wrong date

GSLSREDDY
Traveller
0 Likes

Dear Sir, 

Apologies for the inconvenience. I have been trying call but not able to connect with anyone. So seeking help here.

 

Regards 

Lakshmi Srikanth Reddy

 

 

View solution in original post